Dialed number does not match history


#1

2

We dialed 93108709733 but on the history it shows 574213108709733 instead.

We simply want to redial the previous call but we are unable to.

The 5742 is actually our prepend for our sip trunk provider which is configured on our server side.

How can we fix this?


#2

In your server.
History is changed as your server rapport change in number and phone follow it.

For rest catch packet capture from call and see what is happening there. If no skill then you can add here (if not matter that we some info) or sent via PM to someone.


#3

your phones are stripping the 9 and inserting 57421 before the number