Deleting and Navigating messages in voicemail seems backwards



I have a UCM6102. While listening to voicemail I get a “press 6 to listen to the next message, press 7 to delete the current message.” So, I of course press 6 to delete and then it says, “Message Undeleted.” It’s SUPER confusing and I can never seem to navigate through the system right and i’ve owned it for over 3 years. Any way to customize the commands to my liking? Would love to just completely change it and maybe even what the operator says.

Thanks for any help!


UCM6102 is eol, therefore you can ask what requested through Ticket, but I think with little hope.


Sorry but Comedian Mail (the Asterix voicemail system) is not customizable.