Hello all,
Yesterday we have tried to connect a GXW4502 with a PBX using SS7. Once we plugged the wire on the service port1, when we checked the Dashboard it changed the label(not the colour) from ‘Red alarm’ to ‘Signal link down’. It didn’t looked to us an expected or operational response, so we tried to overcome the situation by tunning some config parameters but we couldn’t change it.
Then, I recoverd logs from SS7 interface, analized them but still I couldn’t find clues for the diagnostics:
- Interrupts.txt doesn’t show errors
- nvram.txt just describe component versions
- sysinfo.txt output contains many more technical details that I can’t properly evaluate as error reporting than final line
GXW450X*CLI>ss7 show linkset 1 Invalid linkset $i. Should be a number 1 to 32
- Finally, the pcap trace only contains FISU messages with same contain.
I would appreciate if you could please advice me on further steps. To me, current situation doesn’t seem a phisical connection issue but some configuration problem but currently available information doesn’t allow me to see the cause.
Thank you very much.
Regards