Continue Ringing Local Extension With Follow-Me

feature-request

#1

Currently when Follow-Me is configured, the local extension rings and then stops ringing when the Follow-Me is triggered. It would be helpful to provide the option to either:

  1. Specify keep ringing the local extension while the Follow-Me tree is followed

or

  1. Add the local extension to the Follow-Me tree.

This way a person who just got back to their office could still answer the local phone if they just got back to the office when a call comes in.


#2

You can add the local extension to the tree. Just select “External number” and type it in the text field.


#3

Thanks. That’s good to know, but it is not obvious and the call still disconnects from the local extension until Follow-Me kicks in.

IMHO, the local extension should appear in the list of extensions and more importantly, the phone should just keep ringing through the Follow-Me process without stopping and then ringing again.


#4

Thanks cyfo,

Ran into this today. Glad it was answered. I gave your comment a heart, not that I’m looking for a commitment or anything.