CDR reporting


#1

Looking for reports that show trunk usage data, e.g. All Trunks busy, Traffic data per trunk (Peg count).

Is this a way to retrieve this data. It would be very useful to determine busy hr and needs to increase or decrease trunking.

thanks


#2

+1 for this.

More work should be done on Reporting part whether its call queue reporting,which ivr key pressed.Trunk based reporting ,agents based reporting etc…


#3

+1 This is a great request.

THanks Jeff


#4

Strong yes for this feature request