Can't call from Wave app to other extensions or outward numbers


When trying to call from the wave app, it doesn’t dial out. It says call failed: 488 not acceptable. Please connect system administrator.

All permissions are granted and wertc and srtp is enabled… Wave is also enabled.


Why did you enabled SRTP?


Dear user,

Thank you for using Wave application! You can start to capture the logs from your Wave app, and try to reproduce this issue, then upload the captured logs through “Help and Feedback” option (please ensure to select the corresponding logs before uploading), so that we can troubleshoot this issue based on your captured logs. Thanks for your testing!

Thank you!