Equipment : UCM6300A, WP822, GSC3516
Location : Home user, non-business
While I am waiting for my home VoIP number to be ported and activated I have been looking at the manual and videos of the UCM6300 family to see if I can mimic one of the features in the TrueCall tool in my old BT Premium Phone DECT handset called “Announced Caller”
In this situation if a Caller is not on the Whitelist but is simply unknown to you, they are presented with a message, asked to state their name, press # and wait for the call to be answered. The handset then rings and when I pick up I am told that “A call is incoming from InsertNameHere. Press 1 to accept, 2 to hang up and 3 to block.”. This is the behaviour I am wondering if I can mimic on my new UCM6300A or not.
The reason this behaviour is useful to me is that over the past few years of owning my BT DECT phone I have build up a carefully selected Whitelist of callers from the UK NHS and Home Nursing staff sothe first time they call me they can get through after a short wait rather than being forced to drop straight to Voicemail. I can then add them to the Whitelist so that next time they just ring through. Unfortunately there does not appear to be any way for a user to obtain the Approved Whitelist numbers out of the DECT phone or base unit so I have effectively lost that curated list.
We do receive a fair few unwanted cold callers so I do need the ability to have unknown callers passed to the voicemail but need the Nursing staff to ring though.
How could I tackle this effectively?