I recently installed a UCM6302 for the purpose of using Wave for remote users. UCM on latest firmware.
Inbound calls come in and go to a ring group.
The remote users are using both the Windows Wave app and the Wave web client.
Often calls come in and do not ring the Wave clients. All they see is a missed call indicator after the fact.
Is anyone else seeing this and or have a solution?
I already opened a ticket with Grandstream last week but no solution to hand.