I have configured the UCM6102 to forward calls from 2 analog trunks to a Ring Group (2 phones).
When any call comes in, it shows up on the two phones as Anonymous, so if it is missed, I can’t determine who to call back or which number to call back.
The two analog trunks have been configured to allow outbound calls via Analog Trunk 2 (cheaper call rates), with Failover on Analog Trunk 1. However, When calls come in on the main number Analog Trunk 1, both phones in Ring Group ring simultaneously (good), I answer on Phone 1, and then another call comes in on the same Analog Trunk 1 number, the call appears on my Phone 1 handset requiring me to transfer the call or put on hold etc, is this how it is supposed to work or does this not auto ring on the second Phone 2 in the Ring Group instead? The second incoming on Analog Trunk 1 does not even ring the Phone 2 at all, it comes straight to Phone 1 that is already in a call.
Please help. Thank you very much in advance.