All of our outbound calls is tagged with the company name and main line as the caller ID.
Now, one of our board of directors (aka old guy), has some of the staff saved on his mobile phone with the company number.
When he receives a call from our office, it shows up as the staff member name and he doesn’t understand why it shows up as that person instead of the company name.
Besides having delete all of the our employees which reference our main line from his phone, is there anything I can do on the back end to resolve this? I have the UCM6208.