Call-pickup par préfixe


#1

Good morning
i have a UCM6302A and phones
Grandstream GXP1782

my question is the following I would like to prohibit telephones from tapping the call of a specific phone and leave the right to this phone to tap the calls of others.

I repeat no phone will be able to sting incoming calls on a phone that of the admin
and the admin could tap incoming calls on other phones.
THANKS


#2

Hello there, If you are meaning for an extension to have no one to listen in on conversations that they have then this is possible. On a UCM62xx it is found under UCM–>Extensions–>EXT–>Features–>Monitor privilege control–>Allow call-barging - no entries will stop barge in / monitoring of calls.

If the online manual doesn’t help, use the helpdesk link.

https://documentation.grandstream.com/knowledge-base/ucm630x-audio-series-user-manual/


#3

I think you would have to adjust the dial plan on all the other phones to include ^**1000 if 1000 is the admin phone.


#4

that was not the subject of my request
I spot
this option
Force BLF Call-pickup by prefix

gives a telephone the right to answer incoming calls on other extensions.
I want no one to be able to answer incoming callers to an admin position
thanks


#5

remove the admin phone from the pickup groups.


#6

Try disabling Pickup on Ringing Prefix under Feature Codes on the UCM
and enable only only Pickup Extension and configure your pickup groups accordingly