Call Pick Up


At one customer, all of the phones GXP-2160 have BLF buttons displaying each extension.
The BLF buttons act as a pickup keys while the extensions are ringing.
We have a PRI with DIDs.
Anyone can pick up and intercept the DID calls to the GM, CFO and other department heads.
Is there any way to provide call status only without the ability to intercept the call?


Yes, mess BLF pickup code in phones. Anyone with bad codes cannot intercept call. Also you will need block **exten in dialplan (as you can dial this manual)


And you may need to disable any auto-provisioning or at modify the provisioning for the extensions in question so that they do not re-provision and then pick-up the codes that you manually altered thereby putting the phone back to being able to pickup.