Call forwarding to external number not working


I have a problem in call forwarding feature. When the calls forward to other internal extension number it is working fine but to external number it is not working. I hope someone could help me to solve this problem. Thank you


90% wrong trunk setting


But why in follow me when I’m using this setting it is working?


We are using Sip (VoIP).


you wrote that you don’t have any outside diversions to an outside number, I guess the problem is with the trunk settings.
I can’t tell you more as you don’t describe scenario, details and fw.