Call forwarding to external number not working


#1

I have a problem in call forwarding feature. When the calls forward to other internal extension number it is working fine but to external number it is not working. I hope someone could help me to solve this problem. Thank you


#2

90% wrong trunk setting


#3

But why in follow me when I’m using this setting it is working?


#4

We are using Sip (VoIP).


#5

you wrote that you don’t have any outside diversions to an outside number, I guess the problem is with the trunk settings.
I can’t tell you more as you don’t describe scenario, details and fw.