[BUG] unable to place call from web ui


#1

I click on the green “phone” icon from the web portal, but nothing happens. Sending a message does seem to work.


#2

Give us a clue here. What model are you using. FW would help too


#3

The post is tagged as GSC3570 - BETA … so thats the clue


#4

There are no tags on the post to indicate which product/forum you posted in…hence the comment. We can’t help you if you post in the wrong place


#5

look just under the title of the post …

Screenshot%20from%202020-01-14%2009-35-25


#6

I did


#7

The green icon is not used to initial a call, but used to indicate if the device is in “calling” status or not.
When any accounts is in calling, that green icon will blink in red, I can see current this function does not working yet. Will file a bug.