BLF Pickup stop sending extension number after prefix

end-of-life

#1

Hi
I have Granstream GXP2140’s. I have set up BLF which work and if I pick up the handset and dial *8# I can pick up a ringing phone. I have set up the prefix *8# in the BLF Call-pickup Prefix. When I go to pick up the BLF or use the BLF pickup screen it gets error 404 not found as it sends the *8# plus the extension number.
How can I just send the *8# without the extension number.
Do I need to set up a dial plan for this or is there another way?
My system info is
Boot 1.0.7.2
Core 1.0.8.10
Base 1.0.8.29
Prog 1.0.8.56
Locale 1.0.8.45
Recovery 1.0.8.12
Thanks in advance
David


#2

set this code as SPEED dial not blf.


#3

Hi Marcin
Thanks, but I tried this and it comes up with error 404 not found, either before I pick up the handset or after.
Cheers
David


#4

Phone sent *8# code to pbx ? (check history)