Api-make_call POPUP Not working on GXP 21xx Series


#21

I understand the desire, and I can understand why you feel it needed. Whether or not the pop-up is designed to be a confirmation of each command execution or a confirmation about granting access to a particular phone, I am not sure.

However, given that click2call does not seem to interact with the remote control settings at all, makes it a moot point at present. I am not saying that remote control and click2call should not interact with one another, but until they do, a pop-up of any type does not seem possible.

I will be back in the office today and will play with it to see if I can get any reaction from the remote control functionality. While I think it may be a bug, I am not really sure as the documentation is pretty light on the purpose of the pop-up and how the interaction is supposed to work.


#22

damiano, the popup will/should occur on the phone, not the browser. The browser will receive a response to the request of success or failure.


#23

I understood that, I’m looking for a valid CTI tool.


#24

Ok, I was able to get the popup to show itself. As I suspected, it is a confirmation about allowing remote control. It does not show the number you want dialed.

However, it seemingly has a timeout to the popup in that if you fail to answer yes or no, it will then assume yes after the timeout and dial anyway.
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#25

I’ve done several rehearsals, and that popup I’ve never seen


#26

I have never seen this popup, but this is basically what Id want. Would be great to confirm number but this would be fine!


#27

The issue is that once you grant the access, it appears that it is granted for the device IP you allowed until such time as a reboot or other occurs on the phone.

My string: http://10.10.10.119/cgi-bin/api-make_call?passcode=admin1&hs=1&phonenumber=1000.
Settings -


#28

Hello, We are new to Grandstream VoIP. Can you please point us in the right direction to set up placing calls from the URL to the GXP2160? Phones are connected to a UCM6208. We see all these references to http://X.X.X.X/cgi-bin/api-make_call?phonenumber=XXX&account=0&login=admin&password=XXXX, but nothing about the setup required for it’s use. Thank you.