I’ll try to explain this as clearly as possible but I am a newbie configuring this system, so please bear with me
I am trying to replace an old home system with UCM6202.
We have a VOIP landline + an internal analog line to communicate with the access control security guy.
The VOIP landline works correctly. The problem comes with the analog line. It is a “hotline”, so when you connect a regular analog phone to it, it will directly call the other side with no need to dial anything.
What have I done
I have configured an analog trunk for the analog line, which is connected to the FXO1 port of the UCM.
I have configured an outbound route for the analog trunk. I am trying that when callers dial 1, the analog line is automatically selected (and thus, call through it). I have tried many patterns (_1X., _1.) but none of them seem to be working.
What error I am getting
Always getting the message: “The number you have dialed is not available”.
What might I be doing wrong?
These are screenshots of the configurations for the trunk and the outbound route: