I was reading the release notes for 19.27 and I came across the topic MANIPULATING CALLER ID FOR INBOUND CALLS on page 22 as I was researching a separate issue for a client.
That topic caught my eye because a small handful of clients has complained about the caller ID number format. Presently it displays 7175551212 when these clients would prefer 717-555-1212 or (717) 555-1212.
Does anyone think that this new feature/capability would allow us to change the presentation of the Caller ID number in this way? Seems like the syntax might be a bugger to figure out.