Author Topic: GXV3240 - Grey/White Screen  (Read 36 times)

marcring

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GXV3240 - Grey/White Screen
« on: January 10, 2018, 06:07:17 PM »
Hi, hoping someone can help.  I have 8 x GXV3240 and 2 x GXV3275 phones. One of the  GXV3240's yesterday just stopped working and the screen is now a light grey or white.

I have tried:
1) to reset by disconnecting the power and pressing the 1 + 9 buttons...did nothing
2) I have logged into the phone and i) updated the firmware (did nothing) and ii) tried a factory reset (also did nothing).

Has anyone got an advice as to how to fix?

If not how do I get it repaired?

Thanks, Marc


Marcin

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Re: GXV3240 - Grey/White Screen
« Reply #1 on: January 11, 2018, 12:22:35 AM »
It can be screen malfunction, in that case you cannot do anything.
You can try start maintenance mode and check (manual have description afair).
Life is waste of time.
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