Author Topic: spy across peer trunk  (Read 76 times)

JasonLikesGrandstream

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spy across peer trunk
« on: August 12, 2017, 05:04:29 PM »
I have my spy features working. They're great! I have my peer trunk working. It's great! I have my dial plan across peer trunk working. It's awesome!

But when I dial my whisper spy feature code, and enter the extension to dial, local extensions work, but extensions across the trunk fail with "please check the number and dial again."

Perhaps there is a secret setting I didn't turn on. Perhaps the spy feature does not respect dial plans.

drostoker

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Re: spy across peer trunk
« Reply #1 on: August 12, 2017, 06:01:27 PM »
Features, such as Call Queues, Spy, etc., run on the local UCM. The local UCM has no control or knowledge of what is happening on a remote UCM.

AFAIK, the only way you would be able to do what you want to do is add an extension to your phone on the remote UCM and use that extension to use the Spy feature on extension registered on that UCM.
David
Grandstream Certified UCM series IP PBX Installer
Grandstream Certified Reseller
Ottawa, Ontario, Canada