Author Topic: GXW4004 Firmware update  (Read 284 times)

hidefpix

  • Newbie
  • *
  • Posts: 1
    • View Profile
GXW4004 Firmware update
« on: May 18, 2017, 10:50:14 AM »
We just received two GXW4004 units with firmware 1.0.3.10 and they don't seem to take an upgrade to the latest version.  They are online and configured; I can make calls through our SIP server.  I've changed the upgrade settings to try and trigger the upgrade (the firmware is set to check on reboot), and I've changed the firmware path to the proper Grandstream server.

Is the current firmware too old or is there something I'm missing?

Marcin

  • Hero Member
  • *****
  • Posts: 3077
    • View Profile
    • Email
Re: GXW4004 Firmware update
« Reply #1 on: May 18, 2017, 11:52:18 PM »
You need transition firmware. everything below 1.0.7.xx (AFAIR) use old multiple file upgrade while new firmware use 1 file.
Go to GS support they will help you.
Life is waste of time