Author Topic: HS display profiles disappear  (Read 401 times)

wa4zlw

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HS display profiles disappear
« on: May 05, 2017, 01:32:40 PM »
Occasionally I am seeing the display of the profiles disappear. Its like a refresh of the display is happening and that area of the display is cleared - it eventually comes back

this is rather disconcerting. All the "refresh displays" whether on the HS or in the browser GUI are very slow and have similar actions. Sometimes the refresh on the GUI take over when I am making changes in the interface and then I lose my changes.

Leon

Shawn-GSSupport424

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Re: HS display profiles disappear
« Reply #1 on: May 18, 2017, 07:38:12 AM »
Hi Leon,
The HS disappear you mean on DP750 web GUI status page? I guess it caused by browser cache.

I think the auto-refresh only apply to the status page, to refresh all other pages, you need manual click the refresh button on status bar?

wa4zlw

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Re: HS display profiles disappear
« Reply #2 on: May 18, 2017, 09:12:18 AM »
Hi Shawn...no on the HS display

Leon

Shawn-GSSupport424

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Re: HS display profiles disappear
« Reply #3 on: May 21, 2017, 07:08:02 PM »
This is very strange. the HS has no self- refresh mechanism, it only sync with base station every time there are changes.
About the web GUI slow problem, we never met it or got reported by others before, do you think it's might be your network issue? Please keep close monitoring, thanks

wa4zlw

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Re: HS display profiles disappear
« Reply #4 on: May 22, 2017, 04:31:00 AM »
Hi Shawn...no it';s not my network. THe GUI is slow. And its not just for this product all the GS products seem to share the same GUI and have similar issues.

the HS refresh, I saw the display disappear so I'm not dreaming it :-)

THanks leon