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3CX softphone

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Hi

Has anyone got the 3CX softphone working with the 502X?   I seem to be able to get it to register, and I can get the softphone to ring, but cannot pick up the call.

When I try and dial from the softphone I get a server failure message.  I suspect it may be the RTP port, the 3CX defaults to ports 42000 to 42019.

Any ideas or suggestions would be appreciated.

Thanks

Darren

 

labz

Darren,

RTP port is exchanged via SIP SDP messages.  Can you do a wireshark capture for analysis?