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Errror e102e103e on HandyTone 286

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I have a problem with my HandyTone 286.  Whenever I try to access the menu prompt I get the error message e102e103e.  I can't access the configuration website to allow me to change any settings on the device as the browser simply can't find the page.  I can access the menu if I press # or * on the phone after the initial **, but it tells me that the IP address is 000.000.000.000 and when I try to change to static ID from dynamic it will allow me to but it won't allow me to manually input the IP address.  Restoring the factory default setting with 99 has no effect either.  Can anyone help please?

elical

it seems the your wan does not have a DHCP server. Assign a static ip to your HT

madelharri

Hi elical, thanks for the answer but it won't let me assign a static IP address - I can toggle between static and dynamic by pressing 9 but when I then try to enter a new IP address it just says "invalid entry".  Any other suggestions?