Author Topic: Stand issues  (Read 127 times)

davemcl

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Stand issues
« on: February 07, 2017, 05:11:28 PM »
The stand literally falls off with use or when the phone is bumped.
Going to silicon it in for now.
Cant order anymore till this is addressed TBH.

GS.Rick

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Re: Stand issues
« Reply #1 on: February 07, 2017, 09:09:47 PM »
Hi,

Could you please clarify how this is happening? Is the phone being moved around a lot in the deployed area? If you have pictures of the issue it would be helpful also.

Thanks

CyFo

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Re: Stand issues
« Reply #2 on: February 08, 2017, 02:23:17 PM »
I believe you are talking about the handset, since the “piece” on the back that holds the phone up is actually very hard to get out if put correctly.

If it’s the handset, then you can turn a little piece on the deskphone so it becomes some kind of hook for the handset. That way it never falls.

Check page #3.
http://www.grandstream.com/sites/default/files/Resources/GXP178x_QIG.pdf
Certified Grandstream Reseller
www.cyfosol.com
Boston, MA

davemcl

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Re: Stand issues
« Reply #3 on: February 14, 2017, 09:40:13 PM »
Im onsite tomorrow so Ill check and take some footage.